The vehicle is delivered to the Renter in good condition and without apparent defects. Any complaints related to its condition must be made to the Owner immediately upon the delivery. The renter agrees to return it with all documents and accessories and in the same condition to the Owner at the exact location and on the date designated in this agreement. The Owner reserves the right to repossess the vehicle without demand at the Renter’s expense if the vehicle is used in any way that violates these Terms and Conditions.
In the event of damage to or loss of the vehicle or parts of it, including fire and breakage of glass, the Renter shall, irrespective of his or driver’s fault, pay to the Owner the amount of all and expenses of the Owner (including, but not limited to replacement or recovery costs, repair costs, compensation for decline in value and loss of the rental fee). If the Renter or the driver violates these Terms and Conditions of Rental, any legal provisions (also Customs Regulation or Insurance Regulations) as loss of revenue, the Owner may charge a compensation corresponding of the rental charge, until the day the vehicle or a replacement vehicle will again be available to the Owner. The Renter’s liability may be waived if the Renter accepts Loss Damage Waiver according to Clause 10 by placing his/her signature in the space “Accept” on the front page, provided that the renter complies in all other respects the Terms and Conditions of this Rental Agreement.
Renter shall pay any charges shown on the page or mentioned in the current tariffs.
The Owner is only responsible for the loss or charges suffered by Renter or Third Parties, related to the rented car, where such loss or damage was caused intentionally or through gross negligence on the Owner’s side. In all other cases, the Owner cannot accept any such liability and the Renter shall hold the Owner immune against such claims.
The Renter is expected to look after the vehicle carefully, and in particular not to allow it to be used:
In case of an accident (with or without damage to the vehicle) and/or any personal injuries, the police have to be called to the scene of the event, and the Renter has to insist on obtaining the “Police Report”. In case of theft of the vehicle or parts of it, the Renter must report this to the police and obtain the “Police Report” and forward the mentioned “Police Report” to the Owner.
Any accident, damage, loss, or theft related to the vehicle must be reported to the Owner immediately. Upon request of the Owner, an accident report must be completed. Renter must secure all data of all parties, as well as of any witnesses, to complete the mentioned accident report.
Under no circumstances, claims by third parties must be accepted by the Renter. The Renter is obliged to assist the Owner and/or its insurance companies in all claims or legal affairs connected with an accident or possible damage.
These responsibilities of the Renter shall apply accordingly in case of theft. No repairs are to be carried out on the vehicle without the prior approval of the Owner. If the Renter violates any of these regulations, especially if no Police Report can be presented to the Owner, even an accepted and paid LDW may not release the Renter from indemnities.
The Renter of the vehicle must obtain a police report. If the police report/repair letter cannot identify the third party, Di Marca Rental Car LLC reserves the right to recover the excess liability (AED 7,500) from the customer. Customers are responsible for the damage and punctures of tyres.
The Renter acknowledges the person-related data in this rental agreement is automatically processed. They agree expressly that this data can be communicated to third parties, especially for credit protection purposes.
This Agreement shall in all respects be governed by and be construed and interpreted and take effect under the law of the United Arab Emirates applicable to the Emirate, where it is executed. The parties irrevocably submit to the non-exclusive jurisdiction of the courts of such Emirate.
By placing his/her initials in the space “Accept” on the front page, the Renter accepts the obligation to pay a supplementary fee in accordance with currently valid price lists. Otherwise, in case of damages, loss or theft of the vehicle or parts of it, Renter assumes the obligation to pay a supplementary fee in accordance with currently valid price lists. Otherwise, in case of damages or loss or theft of the vehicle or parts of it, the Renter shall be liable in accordance with Clause 2 of these Standard Terms and Conditions of Rental. The Loss Damage Waiver does not exempt from liability in case of gross negligence or deliberate contravention of the rental conditions, legal regulations or insurance conditions by the Renter.
By placing his initials in the space “Personal Accident Insurance” on the front page, Renter agrees to pay an additional fee as stated in the valid price list hereby. Hence, the Renter acquires a personal accident insurance at the cost shown in the valid price lists.
In the event of the conflict, the text of this agreement in the English language and the text of this Agreement in the Arabic language or any other Arabic translation and any competent court determining that such Arabic text or translation shall prevail, it is agreed the English text of this Agreement shall, nevertheless, be used to assist in any interpretation.